Daniel Miller#

Technical Writer • Content Strategist
GitHub Portfolio • LinkedIn • Email

Summary#

Technical writer with experience creating clear, accessible documentation for complex products. I’ve worked on API docs, user guides, developer onboarding, and long-form technical content for teams at IBM, Varonis, and other organizations.

Experience#

Varonis Systems#

Technical Content Manager, Cloud Security
January 2025 – October 2025

  • Created and edited technical blogs, whitepapers, and content focused on cloud security, APIs, and SaaS platforms
  • Improved content retrieval and visibility using metadata tagging and structured authoring principles
  • Collaborated with researchers, designers, and engineers to deliver content aligned with enterprise goals
  • Managed content workflows and performance in Asana and HubSpot
  • Partnered on AI-assisted content projects, refining tone, accuracy, and style to improve retrieval by LLMs

IBM#

Information Developer, Technical Writer
Oct 2021 – Oct 2024

  • Authored developer-focused documentation for Kubernetes, OpenShift, and cloud security features
  • Translated technical concepts in identity, container security, and infrastructure automation into practical guidance for architects, developers, and IT administrators
  • Collaborated with engineering, UX, and documentation teams to ensure content meets security standards, accessibility guidelines, and product strategy alignment
  • Designed modular and reusable documentation structures to support scalability across cloud services and internal knowledge bases
  • Improved API documentation for clarity, structure, and developer usability
  • Used developer feedback and content performance insights to improve clarity, usability, and technical accuracy

Applied Research Associates (ARA)#

Staff Technical Writer
Jul 2020 – Oct 2021

  • Created and edited instructional content, proposals, and presentations for technical and government audiences
  • Streamlined templates and editorial workflows to ensure brand alignment and consistency across deliverables
  • Collaborated with subject matter experts to transform dense content into accessible, outcome-focused materials
  • Developed structured documentation for technical programs and research systems
  • Supported cross-functional engineering teams with high-quality written deliverables
  • Maintained documentation standards across multiple projects

NC State University – Office of Information Technology#

Technical Writing Intern
Jul 2019 – May 2020

  • Wrote user guides, support documentation, and web content.
  • Helped streamline internal documentation workflows.

NC State University – DELTA#

Technical Writing Intern
Oct 2018 – Jul 2019

  • Created instructional and support content for educational technologies.
  • Improved clarity and task-based learning materials.

Purdue University Writing Lab#

Undergraduate Business Writing Consultant
Aug 2016 – Dec 2017

  • Assisted students with business and technical writing.
  • Provided guidance on clarity, structure, and audience-focused communication.

Education#

North Carolina State University
M.S., Technical Communication (2020)

Purdue University
B.A., Professional Writing (2017)

Skills#

Writing & Documentation

  • API documentation
  • Developer guides
  • Product documentation
  • Tutorials and walkthroughs
  • Content strategy
  • Technical articles and blog writing

Tools & Technologies

  • Markdown, Git, GitHub
  • OpenAPI / Swagger
  • Postman
  • HTML & CSS
  • HubSpot, Asana, CMS tools
  • Hugo